Hi, I’m Richard Masters.
I lead with strategy,
empathy, and innovation to design solutions that matter

Hi, I’m Richard Masters.
I lead with strategy,
empathy, and innovation to design solutions that matter

Over the years, I’ve led cross-functional teams to create seamless digital experiences that move the needle 📈.

Over the years, I’ve led cross-functional teams to create seamless digital experiences that move the needle.

Hi, I’m Richard Masters.
I lead with strategy,
empathy, and innovation to design solutions that matter

Over the years, I’ve led cross-functional teams to create seamless digital experiences that move the needle 📈.

Hi, I’m Richard Masters. I lead with strategy, empathy, and innovation to design solutions that matter

Over the years, I’ve led cross-functional teams to create seamless digital experiences that move the needle 📈.

Empowering Suppliers with Smarter Procurement Insights

SHIPSERV

Empowering Suppliers with Smarter Procurement Insights

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Building a Unified Design System

SHIPSERV

Building a Unified Design System

SHIPSERV

Empowering Suppliers with Smarter Procurement Insights

SHIPSERV

Empowering Suppliers with Smarter Procurement Insights

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Designing Impactful Experiences

Designing Impactful Experiences

I’m Richard Masters, a Head of User Experience Design with a passion for solving complex problems. My approach blends strategy, empathy, and innovation to craft intuitive, user-centered solutions. With a strong focus on understanding the needs of users, I design experiences that make a difference.

I’m Richard Masters, a Head of User Experience Design with a passion for solving complex problems. My approach blends strategy, empathy, and innovation to craft intuitive, user-centred solutions to complex business problems.

By combining data-driven insights with a deep understanding of user behavior, I strive to design solutions that not only meet business goals but also enhance the way people engage with technology.

Product Strategy

Product Strategy

Product Strategy

Product Strategy

Data-Driven Design

Data-Driven Design

Data-Driven Design

Data-Driven Design

Data-Driven Design

UI Design

Usability Auditing

UI Design

UI Design

UI Design

Design Systems

Design Systems

Design Systems

Design Systems

Design Systems