Hi, I’m Richard Masters.
I combine strategy,
empathy, and innovation to create impactful solutions.

Hi, I’m Richard Masters.
I combine strategy,
empathy, and innovation to create impactful solutions.

Hi, I’m Richard Masters.
I combine strategy,
empathy, and innovation to create impactful solutions.

I empower teams to design seamless digital experiences that users love and businesses scale.

Hi, I’m Richard Masters.
I lead with strategy,
empathy, and innovation to design solutions that matter

I empower teams to design seamless digital experiences that users love and businesses scale.

Hi, I’m Richard Masters. I lead with strategy, empathy, and innovation to design solutions that matter

I empower teams to design seamless digital experiences that users love and businesses scale.

Empowering Suppliers with Smarter Procurement Insights

SHIPSERV

Empowering Suppliers with Smarter Procurement Insights

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Building a Unified Design System

SHIPSERV

Building a Unified Design System

SHIPSERV

Empowering Suppliers with Smarter Procurement Insights

SHIPSERV

Empowering Suppliers with Smarter Procurement Insights

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Simplifying Document Interaction for Traders

SHIPSERV

Designing Impactful Experiences

I’m Richard Masters, Head of User Experience Design with a passion for solving complex problems. My approach combines strategy, empathy, and innovation to create intuitive, user-centered solutions. With a strong focus on understanding user needs, I design experiences that truly make a difference.

I’m Richard Masters, a Head of User Experience Design with a passion for solving complex problems. My approach blends strategy, empathy, and innovation to craft intuitive, user-centred solutions to complex business problems.

By blending data-driven insights with a deep understanding of user behavior, I design solutions that not only fulfill business objectives but also elevate how people interact with technology.

Product Strategy

Product Strategy

Product Strategy

Product Strategy

Product Strategy

Data-Driven Design

Data-Driven Design

Data-Driven Design

Data-Driven Design

Data-Driven Design

UI Design

UI Design

UI Design

UI Design

Usability Auditing

Design Systems

Design Systems

Design Systems

Design Systems

Design Systems